What’s your return policy?
You may return or exchange unworn, unwashed and unaltered items purchased from Leebranchstudio. From date of delivery, you have 30 days to return an item for a refund to your original payment method. You can exchange unworn, unwashed and unaltered items during the full 30 days.
HOW DO I RETURN AN ITEM?
Our return labels use ground shipping. Return shipping for domestic orders is always free using the prepaid return label in your order – please contact us to get it.
We’ll send an email confirmation once we’ve processed your return. Please allow up to 14 days after we receive your return or exchange, including time for processing and time for your bank to post your refund. If your refund is for a store credit, it will be available as soon as your return is received and processed.
Please note that we don’t accept returns of Leebranchstudio items purchased from third-party retailers. Please contact the third-party retailer where you made your purchase directly for information on their return policy.
No refunds or adjustments will be made for any original shipping and/or handling charges.
NOTE: Please note that discounts and promotions cannot be applied toward the purchase of gift cards and gift cards may not be applied to previous purchases. Additionally, gift cards are non-refundable and are not eligible for return. Physical gift cards will be shipped based on our standard shipping timeline.
You will receive a refund during 24 hours after we send you the chargebacks, please contact us if you still have not received the refund.